Refund policy

KHALLÉ Return & Refund Policy

At KHALLÉ, every collection is produced in limited quantities to preserve the exclusivity and integrity of the brand. Because of this, all purchases are considered final sale.

FINAL SALE

All sales are final.
KHALLÉ does not offer refunds, returns, exchanges, or cancellations once an order has been placed.

This includes:

  • Full-priced items
  • Limited releases
  • Exclusive drops
  • Pre-orders
  • Sale items
  • Accessories

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at khallesupport@gmail.com

Your email must include:

  • Order number
  • Full name
  • Photos of the issue

If approved, KHALLÉ will provide a replacement or store credit at our discretion.


SHIPPING

KHALLÉ is not responsible for:

  • Lost or stolen packages
  • Carrier delays
  • Incorrect shipping addresses entered at checkout

Please ensure all shipping information is correct before placing your order.


ORDER CHANGES & CANCELLATIONS

Once an order is placed, it cannot be modified or canceled.


CONTACT

For all customer service inquiries, contact:
Email: khallesupport@gmail.com