Refund policy
KHALLÉ Return & Refund Policy
At KHALLÉ, every collection is produced in limited quantities to preserve the exclusivity and integrity of the brand. Because of this, all purchases are considered final sale.
FINAL SALE
All sales are final.
KHALLÉ does not offer refunds, returns, exchanges, or cancellations once an order has been placed.
This includes:
- Full-priced items
- Limited releases
- Exclusive drops
- Pre-orders
- Sale items
- Accessories
DAMAGED OR INCORRECT ITEMS
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at khallesupport@gmail.com
Your email must include:
- Order number
- Full name
- Photos of the issue
If approved, KHALLÉ will provide a replacement or store credit at our discretion.
SHIPPING
KHALLÉ is not responsible for:
- Lost or stolen packages
- Carrier delays
- Incorrect shipping addresses entered at checkout
Please ensure all shipping information is correct before placing your order.
ORDER CHANGES & CANCELLATIONS
Once an order is placed, it cannot be modified or canceled.
CONTACT
For all customer service inquiries, contact:
Email: khallesupport@gmail.com